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CareFront Services

Software. Support. Sorted.

Less friction.
More forward.

The tools your business needs.
The people to keep them working.

Buy, maintain and manage your business software and web infrastructure with CareFront. Practical help, from the first decision to the everyday detail.

Let’s talk services Explore the platforms
Business systemsCustomer experiencePeople & productivityWeb infrastructure

The support you need

Start with what matters.
Build from there.

You might need a new subscription, help with a system that is already in place, or someone to take care of ongoing operations. We agree a scope around your business, your team and your existing setup.

01 / Buy

Choose well.

Software sales and subscription support, with a practical view of what your business needs before you commit.

  • Requirements and product selection
  • Licensing, subscriptions and renewals
  • Setup and migration planning
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02 / Maintain

Keep it working.

Targeted maintenance and support for the platforms you already use, with attention to the issues that interrupt daily work.

  • Configuration and issue resolution
  • Updates, testing and change planning
  • Access, integrations and documentation
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03 / Manage

Stay on top of it.

Ongoing managed services with clear ownership, a defined support process and a regular review of what needs to improve.

  • Day-to-day platform administration
  • Incident and service request coordination
  • Service reporting and improvement planning
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Software & platforms

Business tools.
Joined-up support.

We offer sales, maintenance and managed services across these platforms. Together, we identify the products, editions and level of support that fit your operation.

Explore all 12 platforms.

Business systems & finance

Connect the processes behind your operation, from day-to-day transactions to reporting.

Microsoft Dynamics 365
Business applications, finance and operational workflows.
SAP S/4HANA
Enterprise resource planning and core business processes.
Oracle NetSuite
Cloud ERP, financial management and business operations.

Customer service & relationships

Give your teams the tools to support customers and build better relationships.

Zendesk
Customer support, ticketing and service workflows.
Salesforce
Customer relationship management and connected sales and service processes.
Intercom
Customer messaging and support workflows.
HubSpot
Connected marketing, sales and customer service tools.
Freshdesk
Help desk, ticket management and customer support.

People & HR

Support the systems your people teams use to manage the employee journey.

Workday
People, workforce and enterprise management applications.
SAP SuccessFactors
Cloud HR and talent management processes.

Everyday collaboration

Keep your people connected, with practical administration of workplace subscriptions and tools.

Microsoft 365 (Office 365)
Workplace productivity, email and collaboration.
Google Workspace
Business email, shared documents and collaboration.

Product names are trademarks of their respective owners. Licensing availability, maintenance responsibilities, vendor support and managed service coverage are confirmed in your proposal. Support hours and response arrangements are agreed for your service.

Web infrastructure

Look after the foundations.
Keep your business connected.

Your domain, website and security settings need the same attention as your business applications. We help you put clear ownership and practical management around them.

01Corporate domain name management

Registration, transfers, renewals and portfolio administration. Keep track of ownership, renewal dates and who can make changes to your business domains.

02DNS management

DNS configuration and record maintenance for websites, email and connected services, with planned changes and a clear record of your setup.

03SSL certificates

Certificate supply, installation and renewal management to support encrypted connections, with certificate types and hosting compatibility agreed up front.

04Website hosting

Hosting provision and ongoing management matched to your website. We agree the environment, maintenance responsibilities and backup and recovery arrangements before work begins.

05DDoS protection

Protection options to help mitigate distributed denial-of-service traffic. We review the appropriate service, configure it around your website and agree monitoring and escalation responsibilities.

A clear way forward

Know what is covered.
Know who to call.

New software, a renewal coming up, or recurring issues that need attention? Start with one platform or a wider review of your software and web infrastructure.

  1. Tell us what you use.

    Share your current platforms, upcoming renewals, recurring issues and what you want to change.

  2. Agree the right scope.

    We set out the recommended services, costs, responsibilities, support arrangements and transition plan in a proposal.

  3. Get things moving.

    We plan the handover with your team, document the setup and review the service as your needs develop.

Let’s talk services

Your next step.
A simpler day.

Tell us which platforms or services you need and where you could use a hand. We will help you work out the next step.

Send an enquiry hello@carefront.co.uk